Welcome to your SUBLI Printing Service

INDEX

> What does our service offer you?

> How to send your design?

> What will you receive with your order?

> Please note

> Guide to applying your design correctly

> Requirements for a product to be suitable for sublimation

> Storage recommendations

> Cancellations

> Related posts

WHAT DOES OUR SERVICE OFFER YOU?

• High-quality Epson SC sublimation paper: high transfer, fast drying, sharpness and vivid colours
• Printing for all types of substrates, both rigid and textile: we use multi-purpose paper of 105 g/m²
• Personalisation on a wide range of products: from t-shirts to mugs, anything you want as long as they are suitable for sublimation
• With your first order, you will receive our complimentary SUBLI colour chart: use it as a colour guide for your future designs. Includes a version for textiles or rigid surfaces and another adapted for 11 oz mugs

HOW TO SEND YOUR DESIGN?

• Download the PDF template or PNG. If you use the PNG template, open it with: Photoshop, Affinity Photo, or your preferred image editor
• Minimum resolution of 300 ppi/dpi
• Important: if exporting from Photoshop to PNG, select "Save As" to avoid resolution issues. Never use "Export As"
• Direct mode, not mirrored. The printer automatically generates the mirrored mode. If you want it in direct mode, send us the design mirrored
• We only accept files in PNG, JPG and PDF formats
• Upload your designs on a canvas of 110 cm wide x 50 cm long. Add to the basket the number of times you want it printed
• If you wish to print designs larger than 50 cm, upload them bearing in mind: the width must be 110 cm and the length a multiple of 50 cm
  
  • Example: To sublimate a towel of 70 x 140 cm, you must send a design of 110 cm wide x 150 cm long (add 3 prints to the basket: 3 x 50cm = 150 cm) 
• You can print more than one canvas by clicking the button: add new design

WHAT WILL YOU RECEIVE WITH YOUR ORDER?

• A roll with your printed design, with as many half-metres as you have purchased
• Free colour chart printed on the same sublimation paper

PLEASE NOTE

• We do not offer design or editing services. If we detect any errors or have any questions about how to print your design, we will contact you before production. Please note this may delay delivery times
• There may be slight variations between the colours you see on your screen and those on the sublimated paper. Use the colour chart and ensure the tone of the final result, see Related Products

GUIDE TO APPLYING YOUR DESIGN CORRECTLY

• Cut the paper to the size of the design
• Sublimation parameters vary depending on the type of product. Check the recommended time, temperature and pressure on each product’s page before applying the design
• These are indicative values. It is recommended to carry out preliminary tests to make the necessary adjustments before starting production

REQUIREMENTS FOR A PRODUCT TO BE SUITABLE FOR SUBLIMATION

*100% cotton fabrics are not suitable for sublimation.

**On coloured textiles, the colour will blend with the image to be printed, altering its tone. One way to minimise this effect is to choose designs with dark colours. Black is not suitable for sublimation.

STORAGE RECOMMENDATIONS

• Store in a cool, dry place until use
• Avoid exposure to heat sources or direct sunlight

CANCELLATIONS

• Orders for personalised products are non-refundable. However, we will resolve any issues that may arise during the printing process
• Although we cannot guarantee it, we accept cancellations if the order has not entered production
• To check the status of your order and see if it can be cancelled, contact us via:
  • WhatsApp: (+34) 625 139 525
  • Email: customersupport@brildor.com 
  • Please provide your order number

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